Privacy Policy

Last Updated: October 26, 2023

At Lemieux Store, we value the trust our discerning equestrian community places in us. Just as we are committed to providing premium quality equestrian products, we are equally dedicated to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit horsegearsalestore.com.

1. Information We Collect

To provide you with a seamless shopping experience and superior customer service, we may collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment information when you make a purchase or create an account.
• Transaction Information: Details about the products you purchase, including items, sizes, and order history.
• Technical Information: IP address, browser type, device information, and pages visited on our site, collected automatically through cookies and similar technologies.
• Communication Data: Any correspondence you have with us via email or other channels.

2. How We Use Your Information

Your information helps us serve you better and enhances your experience with Lemieux Store. We use it for the following purposes:

• To process your orders and deliver your equestrian gear worldwide (excluding Asia and some remote areas).
• To provide customer support and respond to your inquiries.
• To improve our website, product offerings, and services based on your preferences and feedback.
• To send you promotional communications about new products, special offers, and equestrian events, if you have opted in to receive them.
• To prevent fraud and ensure the security of our website and transactions.

3. Data Sharing and Disclosure

We respect your privacy and do not sell or rent your personal information to third parties. We may share your data in the following limited circumstances:

• Service Providers: Trusted third-party partners who assist us in payment processing (VISA, MasterCard, JCB, PayPal), shipping, and marketing. These partners are contractually obligated to protect your data and use it only for the services we specify.
• Legal Compliance: If required by law, regulation, or legal process, we may disclose your information to comply with applicable rules.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice provided to you.

4. Data Storage and Security

We take the security of your data seriously. Your personal information is stored on secure servers, and we implement industry-standard encryption technology to protect your data during transmission. We never store your complete payment details on our systems. All transactions are processed through secure payment gateways that adhere to strict security standards.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously review and update our security practices to ensure the highest level of protection for our customers.

5. Your Rights

As a valued member of the Lemieux Store community, you have the following rights regarding your personal data:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You can update or correct any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal data, subject to certain legal obligations.
• Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and optimize our website.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our site, such as the shopping cart and personalized recommendations.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Thank you for trusting Lemieux Store with your equestrian needs. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.