Last Updated: [Insert Date]

Welcome to Lemieux Store! These Terms and Conditions (“Terms”) govern your access to and use of the horsegearsalestore.com website (the “Site”) and any orders you place through the Site. By accessing our Site and making a purchase, you agree to be bound by these Terms and our Privacy Policy.

Lemieux Store caters to the global equestrian community, offering premium gear and apparel for riders and horses who demand quality, safety, and performance. Our products are designed for those who are passionate about equestrian sports and care deeply for their equine partners.

1. User Obligations and Responsibilities

By using our Site, you agree to:

  • Provide accurate, current, and complete information during the registration and checkout process.
  • Maintain the confidentiality of your account password and for any activities under your account.
  • Use the Site only for lawful purposes and in accordance with these Terms.
  • Not use the Site in any way that could damage, disable, overburden, or impair the Site.
  • Be responsible for ensuring that the products you order are suitable for your intended use, particularly regarding sizing and safety specifications for bits, boots, and other equipment.

2. Products and Services Description

Lemieux Store offers a curated selection of high-quality equestrian products, including:

  • Equestrian Apparel & Gear: Breeches, ball caps, and other riding apparel.
  • Horse Tack & Equipment: Bridles, bits, breastplates, belly bands, bell boots, brushing boots, and various accessories.
  • Care & Maintenance Products: Blanket accessories, bridle bags, and other care items.

We strive to ensure that product descriptions, images, and prices are accurate. However, slight variations in color may occur due to monitor settings, and we reserve the right to correct any errors in pricing or description.

Important Note on Product Safety & Hygiene: For the health and safety of our customers and their horses, certain items are considered final sale due to their personal nature or hygiene considerations. These include Bits & Accessories, Bell Boots, Brushing Boots, Belly Bands, Breastplates, and Apparel/Breeches with removed hygiene tags. These can only be returned if they arrive defective or damaged.

3. Orders and Payment Terms

Placing an Order:

Your order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including limitations on product availability or errors in product or pricing information.

Payment Methods:

We accept the following secure payment methods:

  • VISA
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the designated payment method.

Shipping and Delivery:

  • Order Processing: Orders are processed within 1-2 business days after payment confirmation.
  • Shipping Methods:
    • Standard Shipping: $12.95 flat fee via DHL or FedEx. Delivery occurs within 10-15 business days after shipment.
    • Free Shipping: Available on orders over $50, shipped via EMS. Delivery occurs within 15-25 business days after shipment.
  • Shipping Regions: We ship globally, excluding some parts of Asia and remote regions. Please contact us to confirm availability for your location.

You are responsible for any import duties, taxes, or customs clearance fees levied by your country’s authorities. These are not included in the product or shipping price.

4. Returns, Exchanges, and Refunds

Your satisfaction is our priority. Please see our detailed Shipping & Returns Policy for full information. Key points include:

  • Timeframe: Returns and exchanges are accepted within 15 days of you receiving your order.
  • Condition: Items must be new, unused, in original packaging with all tags attached, and accompanied by proof of purchase.
  • Process: You must contact us at [email protected] to receive a Return Merchandise Authorization (RMA) number before sending anything back.
  • Costs: The original shipping cost is non-refundable. You are responsible for the cost of return shipping unless the return is due to our error (e.g., defective or incorrect item).
  • Refunds: Issued to the original payment method within 3-10 business days after we receive and approve the return.

5. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Lemieux Store or its content suppliers and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

6. Limitation of Liability

Lemieux Store and its suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to, use of, or inability to use the Site or products, including any damages from the use or misuse of our equestrian equipment.

Our total liability to you for any claim arising out of or relating to these Terms or the products sold is limited to the greater of the amount you paid for the product or $100 USD. This limitation applies regardless of the legal theory of the claim.

Equestrian sports involve inherent risks. It is the user’s responsibility to ensure all equipment is fitted correctly, used appropriately, and inspected regularly for wear and tear. Lemieux Store is not liable for injuries to persons or animals resulting from the improper use, fitting, or failure of our products.

7. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the Site shall be resolved in the state or federal courts located in Tarrant County, Texas.

8. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page with an updated “Last Updated” date. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact our customer service team:

Email: [email protected]
Business Hours: Monday-Friday, 9 AM-5 PM US Central Time
Address: Lemieux Store, 1143 Poe Lane, Fort Worth, US 76102